Frequently Asked Questions – FAQ’s

What payment methods do you accept?

We accept payments via PayPal and Payoneer, ensuring secure and convenient transactions for our customers.

How long does delivery take?

Delivery time is estimated between 7-15 business days, depending on your location.

What is your return process?

To return an item, follow these steps:

1. Contact our support team with your order details.

2. Wait for confirmation and return instructions.

3. Ship the item back to the provided address.

4. Once received and inspected, your refund will be processed.

What is the shipping fee?

Our standard shipping fee is $6.99 per order.

Can I return or exchange an item?

Yes, we offer a 30-day return and refund policy. If you’re not satisfied with your purchase, contact our support team within 30 days of receiving your order to initiate the process.

Do you ship internationally?

Currently, we only ship within the United States.

What is the shipping fee?

Our standard shipping fee is $6.99 per order.

How do I contact customer support?

You can reach us via:

• Email: [email protected]

• Phone: +1 859-904-7783 Our working hours are 08:00 AM – 06:00 PM (Monday to Friday). We are closed on Saturdays and Sundays.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number to monitor the delivery status.